Flint group Packaging, a supplier of consumables to the global printing and packaging industry, seeks to focus on making it easy to do business and ordering efficiently for its customers with its Online Store Platform.
Underlining the company’s vision of a connected future, the online store features the company’s range of inks and coatings available to order 24/7 with just a few clicks. The objective is to offer customers more versatility, flexibility and performance in managing the supply of consumables.
Designed to keep pace with today’s packaging market, the online store allows for quick and easy ordering and ordering of inks and coatings.
Thomas Gray, vice president, strategy and market intelligence at Flint Group Packaging, explains the importance: “With our dedicated online store, we offer our customers an additional digital channel that simplifies order processing. It’s no secret that the pressure is on for packaging converters to deliver on agility and on-time order fulfillment. We understand the importance of our customers’ procurement processes and people; therefore, we have designed Webshop to complement and support the detailed administration involved in procurement. Our goal was to develop a tool to help with inventory management; especially when it comes to repeat orders.
The online store allows the company to provide a higher level of service and support to customers. “As well as being open for ordering 24/7, Webshop is available in multiple languages, so wherever our customers are, we speak your language. Add accurate real-time order tracking and seamless invoicing. paper, and the benefits are obvious. The online store goes beyond your standard online store, it’s a bespoke experience that’s built around our customers’ packaging needs, not ours,” Gray said.
Thomas concludes: “The concept of an online store is not new, but the way we have built it is guided by the needs of our customers; an approach that is at the heart of Flint Group’s strategy. For printers, time is precious and every moment counts. By taking the ordering process and translating it into a simple and intuitive online e-commerce platform, we enable procurement to happen in a fraction of the time and on our customers’ terms. We are thrilled with what we have created and the feedback we have had from our customers so far has been overwhelmingly positive.